Notes from IT support
Short write-ups on troubleshooting patterns and things I wish someone had told me sooner.
DraftMy name is Sujan Acharya. Originally from Nepal, now based in Prince Edward Island, Canada — I work in IT support by trade and graphic design by instinct, and I like when the two overlap.
I work in IT support, where the job is really about untangling problems people don't have the vocabulary for yet — a slow connection, a broken login, a network that "just stopped working." I like that kind of troubleshooting.
Outside of that, I do graphic design: mostly for the same reason I like networking — figuring out how separate pieces fit into one clear structure. I graduated from Holland College's Computer Networking Technology program in 2025, and I'm building this site as my own space, not a template.
Graduated with a technical foundation in networking, systems, and infrastructure — the base this site and most of my work sits on.
Working hands-on with the everyday problems that keep people and systems running — support tickets, troubleshooting, and the occasional network mystery.
Designing on the side, from personal projects to this site itself — treating visual work with the same care as technical work.
Short write-ups on troubleshooting patterns and things I wish someone had told me sooner.
DraftHow systems thinking shows up in visual design work, and why the two aren't as separate as they look.
DraftA more honest look back at the Networking Technology program, two years in.
DraftWhether it's a networking question, a support issue, or a design project — reach out. I read everything myself.